Product guarantee
Quality manufacturers and products
We do not discriminate by country or origin, but rather by quality of manufacturer
We select quality products from quality manufacturers
Should a fault slip past quality control please let us know immediately and prior to installation
We will happily replace faulty product
Suitability for use and installation
Please ensure that prior to installation you and your installer/service provider check that you are happy with the quality, caliber, choice and shading of your product
Please ensure your selection is suitable for your intended use
Products are guaranteed suitable for their intended use, this guarantee is void if your use and/or installation method is not correct and/or influences the product performance in any way
Batching
Most of our products are manufactured in batches, please choose carefully and ensure the quantity you require is correct, should you require more, the same batch may not be available
Due to the nature of the product and batching issues we are unable to accept returns
Claims
Due to the nature of the product no claims for product defects and/or faults can be accepted after installation